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Bobobox career site
Branch Operations · Bandung HQ · Hybrid Remote

Resort Operations Supervisor

What you will do:

As a ‘Resort Operation Supervisor’, you will ensure the smoothness of front line/host and housekeeping/cleaner operation. Supervise and assist the team in welcoming the guests and serve the guests from their arrival, during stay, till their departure. You are also responsible for ensuring the cleanliness and tidiness of all branch areas (facade, lobby, pods, parking, offices, public facilities). With guidance from your superior, you will make decisions to ensure the smoothness of branch operations and provide a polite, professional, efficient, and flexible service at all times to support the positive image of the company.

You will fit in this job if you:

  • Candidate must possess at least undergraduate (S1) at tourism/hospitality or equivalent
  • Having experience at supervisory level background specialized in front office and/or housekeeping or equivalent.
  • At least 2 (two) year of working experience as supervisor in hospitality industry
  • Actively able to communicate in English both verbal and written
  • Able and willing to work on appointed areas selected by management.
  • Able and willing to work overtime and outside operational time.
  • Has neat appearance and well groomed
  • Excellent Adaptability to Fast-paced Environment
  • Familiar with Setting up and Maintaining KPI
  • Familiar with SOP and Policies development
  • Product and Service Quality Improvements
  • Focus on Operational Excellence and Quality Assurance
  • Experienced in coaching & training delivery
Department
Branch Operations
Locations
Bandung HQ
Remote status
Hybrid Remote

Our Perks & Benefits

  • 🏄🏻‍♀️ 12 days Paid Leave

    We value that you get more time with your family and friends. Therefore, we comply to Indonesia law by providing 12 days paid leave.

  • 🕐 Hybrid Working Model

    We value work-life balance, therefore for most roles we implemented a scheduled work from the office.

  • 🏥 Social Security Benefit (BPJS)

    We care about your family at home. Bobobox is committed to ensuring that employees get what's required by Indonesia law.

  • 🕺 Regular social & team events

    From sport-focused (Bob's League) to casual networking events (Munch and Mingle). We always have fun at the office!

  • 🏥 Private Health Insurance

    Covers both in-patient and out-patient for employees. Applicable for certain positions.

Bandung HQ

Branch Operations · Bandung HQ · Hybrid Remote

Resort Operations Supervisor

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