Customer Solution Associate
What you will do:
The Customer Solution Associate is a critical team member responsible for executing initiatives that improve guest experiences and operational excellence. This position focuses on branch-level training, travel planning, and administrative support. By ensuring high-quality training, offering tailored travel planning services, and maintaining efficient administrative processes, the role contributes to the seamless delivery of Bobobox’s guest-centric services.
You will fit in this job if you:
- Bachelor’s degree in Hospitality, Tourism, Business, Management, or a related field (or equivalent experience)
- At least 1 year of experience in training facilitation and a sales-related role, preferably within the hospitality or FnB industries.
- Strong organizational and multitasking skills to manage varied responsibilities effectively.
- Excellent communication and interpersonal abilities to collaborate with teams and deliver guest-centric services.
- Willingness to travel as needed (up to 30%).
- Department
- Commercial
- Locations
- Bandung HQ
- Remote status
- Hybrid Remote
Our Perks & Benefits
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🏄🏻♀️ 12 days Paid Leave
We value that you get more time with your family and friends. Therefore, we comply to Indonesia law by providing 12 days paid leave.
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🕐 Hybrid Working Model
We value work-life balance, therefore for most roles we implemented a scheduled work from the office.
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🏥 Social Security Benefit (BPJS)
We care about your family at home. Bobobox is committed to ensuring that employees get what's required by Indonesia law.
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🕺 Regular social & team events
From sport-focused (Bob's League) to casual networking events (Munch and Mingle). We always have fun at the office!
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🏥 Private Health Insurance
Covers both in-patient and out-patient for employees. Applicable for certain positions.
Bandung HQ
Customer Solution Associate
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